Privacy Policy

Preamble

Lascaux-Dordogne Tourist Office, Vallée Vézère processes personal data (hereinafter the “Personal Data)” concerning you in the context of the use of this website (hereinafter the “Site”).

As data controller, we respect privacy and protect the personal data of users of our Site.

This policy aims to inform you of the methods of collection, processing and use of your Personal Data and your rights with regard to the protection of personal data with regard to the applicable provisions in the matter, in particular Law 78-17. of January 6, 1978 relating to data processing, files and freedoms known as "Data processing and freedoms" in its latest version and with the RGPD (General Data Protection Regulations) in application since May 25, 2018.

Article 1 - Scope of this personal data protection policy

This Policy sets out the principles and guidelines for the protection of your Personal Data, which includes Personal Data collected on – or via – the Site.

Lascaux-Dordogne, Vézère Valley tourist office collects Personal Data (online, including by e-mail, or offline); this policy applies regardless of the method of collection or processing.

The notion of Personal Data refers to any information relating to an identified or identifiable natural person. A person is “identifiable” when they can be identified, directly or indirectly, in particular by reference to an identification number, or to one or more elements which are specific to them.

“Non-Personal Data” corresponds to information that does not allow a person to be identified.

Article 2 - Places of storage of Personal Data

All Personal Data is stored exclusively in France, by our web hosting provider:

Lascaux-Dordogne tourist office, Vézère Valley
Place Bertran de Born
24290 MONTIGNAC-LASCAUX

Article 3 - Data controller

The deputy responsible for processing your Personal Data is: Cécile LEPOUTRE, Place Bertran de Born 24290 MONTIGNAC-LASCAUX; certain technical services are entrusted to our technical service providers ATD 24. In accordance with Article 28 of the GDPR, this service provider is bound by a strict confidentiality clause which prohibits any use of the data entrusted to it not provided for in the service contract and which requires it to implement technical and organizational measures which meet the requirements of security and protection of personal data.

Article 4 - Data collected

Personal data

Personal Data may include the following:

Last name ;
First name;
Email address ;
Address ;
Date of Birth ;
Phone number;
Password ;
Geolocation;
IP adress ;

And any other Personal Data that may be relevant for the purposes set out below.

Note to visitors and users of the Site: certain functionalities and characteristics of the Site can only be used if you communicate certain Personal Data to the Lascaux-Dordogne Tourist Office, Vallée Vézère when you visit or use the Site. You are free to provide or not, all or part of your Personal Data.

However, if you choose not to provide them, such a decision could prevent the achievement or satisfactory achievement of the objectives described below, certain services and certain functionalities of the Site may not function correctly and/or you will be refused access to certain pages of the Site.

Cookies and other trackers

The Site may use cookies or other technologies that may collect or store Personal Data. Cookies are text files stored and used to record Personal and Non-Personal Data concerning your navigation on the Site.

Cookies can be permanent (and remain after you log out of the Site in order to be used during your subsequent visits to the Site) or temporary (and disappear as soon as you log out of the Site).

Lascaux-Dordogne, Vézère Valley tourist office uses cookies to improve your user experience, in particular by:

  • allowing a service to recognize your equipment, so you will not have to provide the same information several times in order to perform the same task;
  • recognizing the username and password you have already provided so that you do not have to re-enter them on every web page that requests them.

Lascaux-Dordogne, Vézère Valley tourist office uses cookies to analyze traffic and data on the Sites in order to:

  • measure the number of users of the services, thus making them easier to use and ensuring their ability to respond quickly to your requests;
  • help the Lascaux-Dordogne, Vézère Valley Tourist Office understand the way users interact with services in order to improve them.

Lascaux-Dordogne, Vézère Valley tourist office may also use the services of third-party service providers for the purposes of carrying out services on its behalf and in particular for:

  • analyze your browsing habits and measure the audience of the Sites and Applications;
  • analyze your areas of interest and provide you with targeted marketing or advertising offers;
  • allow you to share content from the Application Sites with others on social media or to let those other people know what you are looking at or what you are thinking (e.g. the “Like” button on Facebook)

In this case, invisible “pixels” and cookies provided by these third-party providers may be used and stored. When transmitting the information generated by these cookies, the cookie settings ensure that the IP address is anonymized before geolocation and before storage. Our service providers will use this information for the purposes of evaluating your use of the Site, writing reports on Site activity for the Lascaux-Dordogne, Vallée Vézère Tourist Office, and offering you better services and targeted advertising on your needs. They will not associate your IP address with any other of their data.

When you browse the Site, cookies are enabled by default and data can be read or stored locally on your hardware. You will be notified the first time you receive a cookie and you can decide whether to accept it or refuse it. By continuing to use the Sites, you expressly accept the use of such cookies by Lascaux-Dordogne Tourist Office, Vallée Vézère.

You can also configure your browser to systematically refuse cookies (including cookies used for audience measurement purposes). However, if this were the case, certain functionality and features of the Site may not function properly and you may not be able to access certain parts or services of the Site.

If you wish to modify or delete your information, please refer to Article 8: your rights.

It's possible to access the cookie management panel to configure the storage and reading of cookies.

Data retention

By type of data:

  • Civil status data (name, first name, postal address, etc.): 3 years max. ;
  • Connection data: 3 years max. ;
  • Location data = 48h;

We only keep your Personal Data for a period necessary and proportionate to the purpose for which it was collected, namely for a maximum period of 3 years from the last exchange you had with us and carried out on your initiative.

Beyond the aforementioned periods, your data will be purely deleted or anonymised.

Article 5 - Purposes of the collection of personal data

As indicated above, you provide your Personal Data voluntarily.

Personal Data is generally collected for the purposes of the activity of Lascaux-Dordogne Tourist Office, Vallée Vézère such as improving the marketing and advertising efforts of Lascaux-Dordogne Tourist Office, Vallée Vézère, better adaptation of products and Lascaux-Dordogne, Vézère Valley Tourist Office services to meet customer needs or compliance with reporting obligations provided for by law, and other similar activities.

Lascaux-Dordogne, Vézère Valley tourist office collects and uses Personal Data concerning you for the purposes of its activity and in particular for the following purposes:

We process a user's data in whole or in part for the purposes of:

Respond to contact requests
Send the Internet user's request to service providers
Send newsletters

Subject to applicable local legislation, by providing your email address, you expressly authorize Lascaux-Dordogne Tourist Office, Vallée Vézère to use it with other useful Personal Data to send you commercial or marketing messages.

Lascaux-Dordogne Tourist Office, Vallée Vézère may also use your email address for administrative purposes or other non-marketing purposes (for example, to notify you of important changes to the Site).

Article 6 - Conditions for processing and storing personal data

The "processing" of Personal Data includes in particular the use, conservation, recording, transfer, adaptation, analysis, modification, declaration, sharing and destruction of Personal Data depending on what is necessary in view of the circumstances or legal requirements.

All Personal Data collected is kept for a limited period depending on the purpose of the processing and only for the period provided for by the applicable legislation.

All Personal Data collected is stored in mainland France.

Article 7 – Links to websites not controlled by Lascaux-Dordogne Tourist Office, Vézère Valley

The Site may provide links to third party websites that may be of interest to you.

Lascaux-Dordogne, Vallée Vézère tourist office has no control over the content of third-party sites or the practices of these third parties in terms of protection of Personal Data that they may collect. Consequently, Lascaux-Dordogne, Vallée Vézère Tourist Office declines all responsibility regarding the processing by these third parties of your Personal Data. It is your responsibility to find out about the personal data protection policies of these third parties.

Article 8 - Transfer of personal data

In the event of access to the Site from a country which is not a member of the European Union whose legislation relating to the collection, use and transfer of data differs from those of the European Union, we draw the individual's attention to the fact that by continuing to use the Site, which is governed by French law, the corresponding Terms of Use and this Policy, Personal Data is transferred to the European Union and the user consents to this transfer.

Your Personal Data may be disclosed within Lascaux-Dordogne Tourist Office, Vallée Vézère for the purposes set out in Article 3 of this Policy.

Lascaux-Dordogne, Vallée Vézère tourist office may transfer your Personal Data outside the European Union, provided that you ensure, before transferring them, that entities outside the European Union offer an adequate level of protection. , in accordance with current European legislation.

If Lascaux-Dordogne Tourist Office, Vallée Vézère learns that a third party to whom Lascaux-Dordogne Tourist Office, Vallée Vézère has communicated Personal Data for the purposes set out in Article 3 above, uses or discloses Personal Data without respecting this Policy or in violation of applicable legislation, Lascaux-Dordogne Tourist Office, Vallée Vézère will take all reasonable measures to prevent or put an end to such use or disclosure.

You also have the right to authorize or not Lascaux-Dordogne Tourist Office, Vallée Vézère to use your Personal Data for a purpose other than those for which this Personal Data was initially collected. You can object to this use by referring to Section 8 below.

Lascaux-Dordogne Tourist Office, Vallée Vézère may also transfer Your Personal Data to third parties if Lascaux-Dordogne Tourist Office, Vallée Vézère considers that such a transfer is necessary for technical reasons (for example, for services accommodation by a third party) or to protect its legal interests (for example, in the event of sale of assets to a third party company, change of control or total or partial liquidation of Lascaux-Dordogne Tourist Office, Vézère Valley) .

In addition, Lascaux-Dordogne, Vallée Vézère Tourist Office may share your Personal Data with the reseller on whom you depend or assigned to the territory in which you are located for the purposes of the activity of Lascaux-Dordogne, Vallée Vézère Tourist Office.Office Lascaux-Dordogne, Vallée Vézère tourist office may also share your Personal Data with commercial partners when Lascaux-Dordogne, Vallée Vézère tourist office and the commercial partner jointly sponsor an event or jointly participate in a marketing promotion in which you engage.

Lascaux-Dordogne Tourist Office, Vallée Vézère may disclose your Personal Data if required to do so by law or if Lascaux-Dordogne Tourist Office, Vallée Vézère believes in good faith that such disclosure is reasonably necessary to comply with a legal process (for example, a warrant, subpoena or other court order) or to protect the rights, property or personal safety of Lascaux-Dordogne Tourist Office, Vallée Vézère, our customers or the public.

If applicable legislation permits, Lascaux-Dordogne, Vallée Vézère Tourist Office may also share your Personal Data with third parties in order to offer you targeted marketing or advertising offers.

These transfers may take place via the Internet or by any other method deemed appropriate by the Lascaux-Dordogne, Vallée Vézère Tourist Office Group in accordance with applicable legislation and the internal security policies of the Lascaux-Dordogne, Vallée Vézère Tourist Office Group.

Article 9 - Your rights

Your right to access and rectify your data

You have the right to access and have your Personal Data rectified.

You can ask us that your Personal Data be, depending on the case, rectified or supplemented if it is inaccurate, incomplete, ambiguous or out of date.

Your right to have your data deleted

You can ask us to erase your Personal Data when one of the following reasons applies:

  • the Personal Data is no longer necessary for the purposes for which it was collected or otherwise processed;
  • you withdraw the consent previously given;
  • you object to the processing of your Personal Data for legitimate reasons;
  • the processing of Personal Data does not comply with the provisions of the applicable legislation and regulations.

Nevertheless, the exercise of this right will not be possible when the conservation of your personal data is necessary with regard to the legislation or the regulations and in particular for example for the establishment, the exercise or the defence of rights in court.

Your right to limit data processing

You can request the limitation of the processing of your personal data in the cases provided for by law and regulation.

Your right to object to data processing

You have the right to object to the processing of Personal Data concerning you when the processing is based on the legitimate interest of the data controller.

Your right to the portability of your data

Since May 25, 2018, you have the right to portability of your Personal Data.

The data on which this right can be exercised are:

  • only your Personal Data, which excludes anonymized Personal Data or data that does not concern you;
  • the declarative Personal Data as well as the Personal Operating Data mentioned above;
  • Personal Data which does not infringe the rights and freedoms of third parties such as those protected by business secrecy.

This right is limited to processing based on consent or a contract as well as Personal Data that you have personally generated.

This right does not include derived data or inferred data, which is Personal Data created by Lascaux-Dordogne Tourist Office, Vallée Vézère.

Your right to withdraw your consent

When the data processing that we carry out is based on your consent, you can withdraw it at any time. We then stop processing your personal data without the previous operations for which you had consented being called into question.

Your right to lodge an appeal

You have the right to lodge a complaint with the CNIL on French territory, without prejudice to any other administrative or judicial appeal.

Your right to set post-mortem guidelines

You have the possibility to define guidelines relating to the conservation, erasure and communication of your Personal Data after your death to a trusted third party, certified and responsible for ensuring that the wishes of the deceased are respected in accordance with the requirements of the applicable legal framework.

How to exercise your rights

All the rights listed above can be exercised:

  • by post to the following address: Place bertran de born 24290 MONTIGNAC-LASCAUX, attaching a copy of your identity card and proof of address;
  • via our email address [email protected]. A procedure will then be sent to you in order to validate your identity.

Note: the documents sent within the framework of this procedure will be purely destroyed, and the data potentially collected during the procedure will be definitively deleted at the end of the latter.

Also note that any requests that do not meet these guidelines will be ignored.

We undertake to respond to these requests within 1 month of receipt of the request. This period may be extended by 2 months depending on the complexity and the number of requests received, i.e. 3 months in total.

If you have an account, you can exercise your rights of access and rectification by logging into your account.

However, with regard to the exercise of the right to information, we may not have the obligation to act on it if:

  • you already have this information;
  • the recording or communication of your Personal Data is expressly provided for by law;
  • communication of information proves impossible;
  • providing information would require disproportionate effort.

Article 10 - Data security and recipients

Lascaux-Dordogne Tourist Office, Vallée Vézère takes care to protect and secure the Personal Data that you have chosen to communicate to it, in order to ensure their confidentiality and prevent them from being distorted, damaged, destroyed or disclosed to unauthorized third parties. .

Lascaux-Dordogne, Vézère Valley tourist office has taken physical, electronic and organizational protection measures to prevent any loss, misuse, unauthorized access or dissemination, alteration or possible destruction of this Personal Data. Among these protection measures, Lascaux-Dordogne, Vallée Vézère Tourist Office integrates technologies specially designed to protect Personal Data during their transfer. However, despite the efforts of Lascaux-Dordogne Tourist Office, Vallée Vézère to protect your Personal Data, Lascaux-Dordogne Tourist Office, Vallée Vézère cannot guarantee the infallibility of this protection due to inevitable risks that may arise during the transmission of Personal Data.

All Personal Data being confidential, access to it is limited to employees and service providers of Lascaux-Dordogne Tourist Office, Vallée Vézère who need it in the execution of their mission. All persons with access to your Personal Data are bound by an obligation of confidentiality and are subject to disciplinary measures and/or other sanctions if they do not respect these obligations.

However, it is important that you exercise caution to prevent unauthorized access to your Personal Data. You are responsible for keeping your password and account information confidential. Therefore, you must ensure that you close your session in the event of shared use of the same computer or the same terminal.

Article 11 - Conflict resolution

Although Lascaux-Dordogne, Vallée Vézère Tourist Office has taken reasonable measures to protect Personal Data, no transmission or storage technology is completely infallible.

However, the Lascaux-Dordogne, Vézère Valley Tourist Office is keen to guarantee the protection of Personal Data. If you have reason to believe that the security of your Personal Data has been compromised or that it has been misused, you are invited to contact Lascaux-Dordogne Tourist Office, Vallée Vézère at next : [email protected]

Lascaux-Dordogne, Vallée Vézère Tourist Office will investigate complaints regarding the use and disclosure of Personal Data and will attempt to resolve them in accordance with the principles set out in this Policy.

Unauthorised access to Personal Data or its misuse may constitute an offence under local law.

Article 12 - Contact

For any questions regarding this Policy, to no longer receive information from Lascaux-Dordogne Tourist Office, Vallée Vézère or for any request for rectification, addition, updating or deletion of your Personal Data, you can send an email to the following email address: [email protected]

Article 13 - Date of entry into force and revisions of the personal data protection policy

This Policy may be updated according to the needs of Lascaux-Dordogne Tourist Office, Vallée Vézère and circumstances or if required by law. We therefore invite you to regularly review the updates.

Last modified: 06/03/2023

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